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The City of Salem owns and operates both its Electric and Water Departments. If you are a resident of Salem and wish to connect to either utility in your new home or business, you must come into the Utility Collections Department before services can be connected. The office is located on the ground floor of City Hall at 114 N. Broad St. in downtown Salem.
All City Hall offices are open 8am-5pm Monday through Friday. If you have any questions about establishing water or electric service, you can call 375-3021 during normal business hours.
City of Salem
114 N. Broad St.
P. O. Box 869
Salem, VA 24153
Phone : (540) 375-3021
Fax: (540) 378-0196
Kathy Summers, Utility Collection Supervisor