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TO HOOK UP YOUR UTILITIES:  (540) 375-3021|HOURS:  M-F 8am-5pm
E-MAIL:  utilitycollections@salemva.gov|LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153

Miscellaneous Fees

TO HOOK UP YOUR UTILITIES:  (540) 375-3021|HOURS:  M-F 8am-5pm
E-MAIL:  utilitycollections@salemva.gov|LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153

Bulk Water Charge

(At Water Treatment Plant) $50.00 plus $5.00 per 1,000 gallons

 

Fire Hydrant Meter

Deposit $500.00 for use of a back flow meter.  This is refunded when the meter is returned, pending any outstanding charges owed the city or damage to the returned meter.
Connection fee $10.00
Water Usage The rate of the small commercial rate with a base fee plus the rate per 1,000 gallons used per month
Minimum charged A minimum of 10,000 gallons will be charged per month.  Any water used over 10,000 gallons will be charged at actual gallons used per month.
Cost to move the meter Contractor is not allowed to move the meter and the cost for the city to move the meter is $10.00 each occurrence.

 

Other Fees

Locate Lateral in Existing Sewer $250.00 plus $100.00 per hour
Low Pressure Complaint (If not within City system) $100.00
Meter Re-reads $10.00 for a second trip
Penalty for Late Payment $5.00 per service if residential or 5% of bill if commercial or industrial.
Reconnect Fee for Non-Payment $25.00 for Residential or Small General Service

$75.00 for Residential or Small General Service if done after hours or weekends

All other customers will be charged the cost of making the reconnection, with a minimum of $250.00