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COVID-19

The City of Salem has been monitoring the potential spread of COVID-19 for the past few weeks, and like you, we have been processing a great deal of information. The safety of our citizens, school children and visitors is always our number one priority from the Salem Civic Center to City Hall. Our Emergency Management team members are in constant contact with the Virginia Department of Health, the Roanoke-Alleghany Health Department and area health professionals at our local hospitals. During this time of uncertainty, we encourage you to monitor this site for official city details on closings or cancellations. This site will be updated daily whenever there is new information for you.

If you feel you have been exposed to the virus, please call the Virginia Department of Health at 1-877-275-8343.

For complete Salem School Division information, please click this link.

Friday, November 13

After a consistent rise in positive COVID-19 cases in the Commonwealth and especially in SW Virignia, Governor Ralph Northam announced several restrictions to help curtail the spread of hte virus. Here is a ink to the information COVID RESTRICTIONS

Tuesday, October 27

The City of Salem EDA has established a second round of grants to support small business recovery following the COVID-19 outbreak ; grant funds will be used to reimburse the costs of business interruption caused by required closures. One-time grants of up to $5,000 are being provided to eligible businesses on a first-come, first-served basis and subject to availability of funds. Applications will be accepted until November 30, 2020 or until funds are depleted. No hand delivered applications will be accepted. Previous grant recipients are not eligible. – Click here for the application

Friday, September 25

Council Passes Continuity of Government Services Ordinance
The updated version of the ordinance, which was passed at the September 14 City Council meeting, will allow Council members to continue to meet and conduct business in a variety of ways during the ongoing pandemic. Here is a LINK to the full ordinance that went into effect on September 24.

Monday, September 14

Salem Half Marathon Goes Completely Virtual for 2020
Salem Parks and Recreation has announced changes for the LewisGale Salem Half Marathon and the accompanying races this October 10 are now copletely virtual. Get complete details by following this LINK.

Friday, July 31

Salem Library Explands Pick-up and Call Hours
Effective July 31, the Salem Public Library is no longer open for in-person visits. The Library has expanded times for holding books for pick-up or for any information or research questions you may have. The facility is open for that type of use from 10 a.m. to 4 p.m. - seven days a week. You can call 375-3089 or email a staff member at library@salemva.gov

Thursday, July 30

Chase Rice Concert Postponed
The Chase Rice concert scheduled for August 14 at Salem Memorial Ballpark has been moved to May 21, 2021. All tickets for the Aug 14, 2020 date will transfer to the new date! If the reschedules show date does not work for you, refunds will be issued at the point of purchase

Thursday, July 30

Salem Half Marathon COVID-19 Update
Salem Parks and Recreation has announced changes for the LewisGale Salem Half Marathon and the accompanying races this October 10. In addition, a Virtual Race option has been added. Get complete details by following this LINK.

Wednesday, July 29

Salem Civic Center and Shriners Announce Circus Cancellation
The 62nd Kazim Shrine Circus, scheduled for October 30 - November 1, has been cancelled due to ongoing concerns related to COVID-19. Tickets refunds will be honored. If tickets were purchased via Ticketmaster, the refunds will process directly to the card used. If they were purchased at the Salem Civic Center Box Office, you will need to come in for the refund. Box Office is open Monday-Friday 10am-6pm. ALL REFUNDS FOR THE CIRCUS MUST BE COMPLETED BY SEPT 11.

Tuesday, July 14

Salem School Division Announces "Return to Learn" Plans for 2020-2021
The Salem School Board approved plans to reopen Salem City School at its July 14 Board Meeting at South Salem Elementary. Here is a link to the complete plan that you can review. RETURN TO LEARN IN SALEM

Friday, July 10

Social Services Offering Financial Relief
Beginning July 13, the Roanoke County Department of Social Services will offer short term financial assistance made possible through the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). Residents of Roanoke County, Town of Vinton and City of Salem may apply to aid in paying expenses directly related to a loss of income from the COVID-19 pandemic. Click here for more details.

Thursday, July 9

Salem Economic Development Authority Announces $500,000 Grant Program
The City of Salem Economic Development Authority (EDA), has established a $500,000 Small Business Coronavirus (COVID-19) Disaster Assistance Grant Fund Program. One-time grants of up to $5,000 are intended to support small businesses in their recovery from the impacts of the pandemic. The grants are administered by the City of Salem through its EDA and application forms will be available to print and download, starting July 13, 2020 at 8 a.m.. Click here for more details.

Wednesday, July 8

Senior Center and Community Activities Set for Partial Restart on July 13
Some Community Activities and certain programs at the Salem Senior Center will restart on Monday, July 13. Click here to read the Document.

Wednesday, July 1

Virginia Phase Three Guidelines for COVID-19 - Governor Ralph Northam
Here are the extensive guidelines as most of Virginia moves into Phase Three of COVID-19 on July 1. Click here to read the Document.

Friday, June 19

Popular Music Events Moved to Salem Memorial Ballpark
The Salem Parks and Recreation Department is excited to announce an updated plan for some of its most popular music events that have been affected by the COVID-19 pandemic.  Jazz In JulyPickin’ In the Park and two editions of the popular Salem After Five concert series are relocating to Salem Memorial Ballpark in July and August. Click here for the NEW SCHEDULE.

Monday, June 15

Salem Public Library Reopens By Appointment on June 15
The library is now open for browsing books and dvds, computer use, printing, faxing, and more activities by appointment. To schedule an appointment you must call 540-375-3089. 

  • 45-minute appointments will start at the top of every hour from 10am-4pm, Monday through Friday. Please enter at the side entrance. 
  • Library bookdrops are open for returns, and all returns will be quarantined for safety before being available for checkout. 
  • Facemasks will be available when you enter the building, and hand sanitizer will be available at multiple points throughout the building. 
  • The library will be disinfected in between each appointment block. Please be sure to stay home if you feel ill or have a fever. 
  • Storytime takes place on Zoom every Wednesday at 10am!
  • The Summer Reading Program is online this year, with fun reading challenges and monthly prize drawings! Visit our website at www.salemlibrary.info for more information.

Friday, June 12

Playgrounds and Skate Park Reopen on June 12
All City of Salem playgrounds, school playgrounds and the City of Salem Skate Park at Moyer Park will reopen to the public on Friday, June 12. If you have any questions, please call 375-3057.

  • Maintain specified social distancing at all times and avoid intentional contact with others.
  • Bring anti-bacterial wipes and hand sanitizer from home and use these products before, during and after play.
  • No congregating or gathering in groups larger than 50.
  • Do not use the equipment if you feel sick or have a temperature.
  • Be Smart and Respect Each Other #LeadTheWay in Salem

  Monday, June 8

Certain City Hall Offices Reopen on Monday, June 8
While the City of Salem still strongly encourages you to make all types of payments online, through the mail, or by simply dropping them off in the collection box at City Hall, three offices are now open to citizens, as of June 8, 2020. The Commissioner of the Revenue, the Treasurer and Utility Collections offices are now open from 9 a.m. to 4 p.m. Monday through Friday. Citizens must enter the back entrance of City Hall to access these offices. Please adhere to social distancing and visitors are strongly encouraged to wear a face covering. If you have any questions, please call 375-3000.

Tuesday, June 2

Executive Order 65 - Phase Two Guidelines - Governor Ralph Northam
This Executive Order details the guidlines as most of Virginia moves into Phase Two of COVID-19 restrictions. Click here to read the ORDER.

Friday, May 29

Executive Order 63 - Wearing Masks - Governor Ralph Northam
This Executive Order requiring citizens to wear masks in businesses, stores and public places goes into effect today, May 29, 2020. Click here to read the ORDER.

Friday, May 15

City Council Stands with Citizens and Businesses
City Council published a letter thanking citizens and businesses for their resiliency during the last two months and challenging them to support one another as we move forward. The letter asks citizens to play an active role in shaping the greatest comeback story in Salem history. Here's a link to the LETTER.

Friday, May 15

Parks and Rec Facilities Remain Closed
Playgrounds on city and school properties, the Moyer Skate Park and basketball courts throughout the city will remain closed until Monday, June 18.

Monday, May 13

Keep Your Water Supply Clean and Pure as We Reopen
With the State of Virgnia set to reopen in Phase One on May 15, the Salem Water Department reminds you to flush your toilets and run your faucets, if your business or home has been vacant during this time. Get details at FLUSH FIRST

Monday, May 11

2020 Salem Fair Cancelled
COVID-19 concerns and the lingering uncertainty surrounding the virus have forced the cancellation of the Fair. Here's a link to the full story - SALEM FAIR CANCELLATION

Friday, May 1

Hank Williams Jr. Concert Cancelled at Salem Civic Center

Out of an abundance of caution, the October 24, Hank Williams, Jr. concert  has been cancelled. Hank looks forward to seeing all his rowdy friends in Salem soon!Tickets purchased online through Ticketmaster.com will automatically be refunded by Ticketmaster to the credit/debit card used to purchase the tickets. Tickets purchased at our Box Office will be refunded when we open back to the public on/around June 10, 2020. More information can be found at www.hankjr.com.

Monday, April 27

Transfer Stations Are Set to Reopen on May 1 for Citizens

Residents of the Cities of Salem and Roanoke, Roanoke County and the Town of Vinton can once again drop-off materials at the Salem Transfer Station and the Tinker Creek Station Monday through Saturday. This is effective starting Friday, May 1, and here are the details:
Anyone exiting a vehicle, MUST wear a face covering - Both locations return to NORMAL hours of operation - The Free Mulch Program will RESUME on Monday, June 1 at the Tinker Creek site ONLY - Household Hazardous Waste Events are still CANCELLED - Residential Garbage and Bulk collection will CONTINUE, as usual

If you have any questions or concerns, please call the (540) 857-5050 or email rvrainfo@rvra.net

Tuesday, April 21

Annual Tulip Giveaway Cancelled
The city's annnual tulip giveaway has been cancelled this year due to COVID-19 social distancing concerns.

Monday, April 20

Save Small Business Fund
To extend a helping hand to small businesses suffering from the impacts of the coronavirus pandemic, the U.S. Chamber of Commerce Foundation – in partnership with Vistaprint and a coalition of supporting companies, foundations, and philanthropic donors – is working to provide financial relief through the Save Small Business Fund. The fund is providing $5,000 in short-term relief to employers across the United States. Here is a link to the APPLICATION

Monday, April 13

Council Extends Tax Due Date
Monday night, City Council voted to delay the deadline for all real estate and property taxes. Property taxes were due on May 31 and Real Estate taxes were due on June 5. Both deadlines have been extended to June 30. Click here for the full ordinance.

Friday, April 3

New Parks & Recreation Restrictions Announced
Parks and Recreation facilities in the City of Salem will only remain open if residents do their part.  In collaboration with the Salem Health Department, Virginia Department of Health and Virginia Department of Conservation and Recreation Parks & Rec has developed guidelines to assure the health and safety of our citizens. Click here for the full list of guidelines

Thursday, April 2

Schools Report Solid Start to “New Normal”
Although students are not in school buildings, school is still in session. Further, the Vision, Mission, and Core Values of the Salem City School Board have not changed even as the method of delivering the Board’s mission has changed significantly. Click Here to Read More

Wednesday, April 1

Farmers Market to Remain Open
Under the latest order from the Governor, farmers markets are still permitted to operate as a pre-order/pick-up location for local foods. The Salem Farmers Market is open, but only for pre-order sales and pick-up. No walk-up sales!

The Market will have limited vendors for the foreseeable future to maintain social distancing guidance and is working on developing a method to provide the safest environment for residents to purchase healthy, local foods and support area farmers. Vendors are accepting preorders and their contact information are pinned to the top of the Market Facebook page. These are some general guidelines for the public that we have in place at the moment:

  • Do not go to the market if you are sick
  • Send only one family member to the market to pick up orders
  • Adhere to 6 feet social distancing guidelines at the market
  • Only one customer per vendor at a time
  • Do not touch market surfaces
  • No cash transactions at the market -- prepay over the phone with vendors
  • No pets allowed on market grounds until further notice
  • We all love our local farmers, but please do not linger after you receive your order

The Market is eliminating the cap on SNAP matching token purchases so that those in need can stock up on healthy foods.

Tuesday, March 31

USA Olympic Softball Cancelled
The highly anticipated June 25 exhibition contest, featuring the 2020 U.S. Olympic Softball Team in Salem, at Billy Sample Field has been cancelled. For ticket refunds, all tickets purchased through Ticketmaster will automatically be refunded to the card on which they were purchased. Any tickets purchased through the Salem Civic Center Box Office will be refunded to customers once the Salem Civic Center reopens to the public.

Monday, March 30

Governor Issues Temporary Stay at Home Order
The Virginia Governor's Office has issued an order to residents stay at home until June 10 as part of expended efforts to curtail spread. Click here for the full order.

Friday, March 27

City Council Approves Emergency Ordinance
The Salem City Council approved an emergency ordinance for temporary changes in certain deadlines and to modify public meetings and public hearing practices and procedures. Read the full ordinance here.

Salem School Division Announces Updated Meal Delivery Routes
In an effort to streamline the delivery of daily meals, the Salem School Division has announced updated routes that go into effect Monday, March 30. Here is a link to the full list of updated routes and guidelines. UPDATED MEAL ROUTES

40th Annual Chance Crawford Tourney Cancelled
The Salem Parks and Recreation Department announced the cancellation of the 40th Annual Chance Crawford Softball Tournament. Here is a link to the full story on this unfortunate cancellation CHANCE CRAWFORD CANCELLATION

Thursday, March 26

Supporting Salem's Restaurant Scene
Please do your part to support our local Salem restaurants that are offering curbside pick-up, carryout and, in some cases, delivery options during these uncertain times. These establishments are providing a valuable service for all of us.
Here's a link to a list of all restaurants in Salem. Be sure to call first to make sure the establishment is serving!

Parks & Rec Cancels Events Through May 17
Many events and programs in the Salem Parks & Recreation & Department are now CANCELLED through May 17, 2020. Click Here for a full list of all events affected.

Wednesday, March 25

Salem Salem Civic Center Announces Rescheduled Events
The Civic Center has plenty of rescheduled show information for you at ITS WEBSITE  Hank Wiiliams, Jr., for King and County, Kansas and others are now coming to Salem in the summer or fall. If you have already purchased tickets to an event, they will transfer over to the new date. If the new date does not work for you, you will receive a refund at your point of purchase, either Ticketmaster.com or the Salem Civic Center Box Office, once the building reopens.

Roanoke Regional Partnership Business Resources
The Partnership has established some links for Business Leaders in the Roanoke Region

Tuesday, March 24

Salem City School Division Announces New Building Hours
The Salem School Division was officially closed on Monday by Governor Ralph Northam. In addiiton, access to school buildings in Salem is further limited starting today. Schools are only open from 9 a.m. to 1 p.m. and the Central Office is now open from 9 a.m. to 3 p.m. Please refer to the Division's official COVID-19 site for complete info. CLICK HERE

Monday, March 23

Salem/Roanoke County Food Pantry Remains Open
The Food Pantry is remaining open, but are NOT accepting any food donations at this time. They are accepting monetary donations to purchase food themselves. They are also serving clients by phone and are no longer allowed into the lobby and will be curbside pickup only.

Roanoke Valley Resource Authority
The RVRA announced new guidelines, effective March 23. While the Salem Sanitation Department will continue to pick-up your garbage and bulk items, residents will not be allowed to drop-off waste at either the Salem Transfer Station on Indiana Street or the Tinker Creek Transfer Station on Hollins Road in Roanoke.  In addition, Household Hazardous Waste events are cancelled and the monthly free mulch program for citizens is cancelled. These policies will remain in effect until further notice.

Friday, March 20

City Hall Closed to the Public
Salem City Hall is now CLOSED. We are now requiring all departmental business in the City be done by phone or email. Please refer to phone numbers on the top of each department webpage that is relevant for your concern. If you are not sure, call 375-3000. Click HERE for a full list of phone numbers in the city.

If you would like to drop off a payment in person, PLEASE put all PAYMENTS in the Collection box located next to City Hall. That includes, Utilities, Real Estate, Personal Property, Business License, Animal License, Parking Tickets, Fiduciary Taxes and Estimated Income Taxes. You can also pay via mail or ONLINE HERE. If you have any questions call 375-3024.

Roanoke College Students Will Not Return for Spring Semester and May Term
Roanoke College will continue online classes and are postponing but not canceling Commencement, previously scheduled for May 2.

City Council Meeting Moved to South Salem
The March 23, 2020 Salem City Council meeting will be held at South Salem Elementary School in the cafeteria. This large space will allow for social distancing and make it possible for the meeting to be held, as scheduled. Any citizens who attend the meeting will be seated in an area that will allow them to spread out as well.

Thursday, March 19

Virginia Public Gathering Reminder
Governor Northam has told Virginians to avoid non-essential gatherings of more than 10 people. This is based on federal guidelines, but it does not include normal operations at essential services such as manufacturers, distribution centers, airports, bus and train stations, medical facilities, grocery stores or pharmacies. Here is the full release from the Governor.

Salem After Five
The first Salem After Five event of 2020 scheduled for Friday, April 24 has been moved to Saturday September 19. The band will still be fan favorite Domino.

Utility Sign-Up Procedure Changed
With City Hall access limited, here are new instructions on how to sign up for utlities. CLICK HERE for the form and learn how to sign up. The form is also available for pick-up outside the back entrance of City Hall. Call (540) 375-3021 Ext.1 if you have any questions.

Wednesday, March 18

Plans in Place for Salem City Schools Starting March 23
The “New Normal” for school children in Salem begins on Monday and teachers are excited to welcome their students to a virtual classroom. CLICK HERE for the plans and guidelines on how the process will begin for all grade levels.

Governor Northam’s efforts for Small Business Relief
Gov. Northam Requests Statewide Economic Injury Disaster Loan Declaration from U.S. Small Business Administration - “We are taking action to support small businesses and nonprofits impacted by this public health crisis. Today, I requested a statewide Economic Injury Disaster Loan declaration from the U.S. Small Business Administration to help get access to low-interest federal loans. Read my letter here.”

Below you will find a brief survey that will allow the SBSD to collect data on the impact COVID-19 is having on business revenue and employment in Virginia.

Survey Monkey Link

Roanoke Small Business is monitoring the SBA disaster assistance program, the new Virus Relief Bill, and other recommendations for small businesses during these challenging times. Webinars, online information sessions, and other resources will be provided as we know more. The best way for business owners to contact us is email: hello@roanokesmallbusiness.org. They are standing by to assist as timely as we can.

Tuesday, March 17

Roanoke Valley Resource Authority
The hard-working men and women in the Salem Sanitation Department will continue to pick-up your garbage, as scheduled. However, effective March 23, residents will not be allowed to drop-off waste at either the Salem Transfer Station on Indiana Street or the Tinker Creek Transfer Station on Hollins Road in Roanoke. This policy will remain in effect until further notice.

May 5 Election - Vote Absentee
The Registrar’s Office is encouraging all registered voters to request an absentee ballot to vote in the May 5 election by mail prior to April 28 before 5 p.m. Apply online for a Virginia absentee ballot HERE and select “My Disability or Illness” as the reason code on your application. To vote in person you must call our office first at 375-3034, M-F between 8 a.m. to 5 p.m. and schedule the time you are coming to our office to vote.

Salem Civic Center Events
The Civic Center will keep ITS WEBSITE up-to-date with the latest information about upcoming events at the Salem Civic Center as shows reschedule. If you have already purchased tickets to an event, they will transfer over to the new date. If the new date does not work for you, you will receive a refund at your point of purchase, either Ticketmaster.com or the Salem Civic Center Box Office, once the building reopens.

City Hall Limiting Access
Salem City Hall is now requiring all departmental business in the City be done by phone or email, unless absolutely necessary. Please refer to phone numbers on the top of each department webpage that is relevant for your concern. If you are not sure, call 375-3000. Click HERE for a full list of phone numbers in the city.

If you would like to drop off a payment in person, PLEASE put all PAYMENTS in the Collection box located next to City Hall. That includes, Utilities, Real Estate, Personal Property, Business License, Animal License, Parking Tickets, Fiduciary Taxes and Estimated Income Taxes. You can also pay via mail or ONLINE HERE. If you have any questions call 375-3024.

Salem Courthouse
All State courts are to remain open, but will reduce operations and restrict access to courthouses, pending further order. The courts have suspended many in-court proceedings. These restrictions will remain in place through at least April 10. For the duration, all courts will have a liberal continuance policy for any cases otherwise scheduled for trial.

Monday, March 16

Local Governments Declare Emergencies
Salem, along with Botetourt, Roanoke Co., Roanoke City and Vinton, has taken the precautionary measure of declaring an emergency. The action enables the local governments to request state and federal resources should they become needed. The purpose of this emergency declaration is to give the local governments legal authority and flexibility to mobilize resources in response to this unprecedented public health threat for the protection of the communities. Full release HERE.

Bus Routes for School Meal Deliveries by School Zone
Schools will begin delivering free meals (Breakfast & Lunch) to anyone aged 18 years old or younger starting Tuesday 3/17/2020. The meals will be delivered using special bus routes by “School Zone” as identified in the links HERE.

Comcast Offers Free Internet for 60 days & Free HotSpots
For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at an XFinity hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser. Comcast Internet Essentials is $9.95/Month after the 60 day free period. The family can terminate the service at any time. See Comcast Internet Access Brochure for qualifications.

Salem Parks & Rec Athletic Events
All organized athletic events scheduled at Parks and Recreation facilities are cancelled through at least Sunday, March 29. Please note this cancellation includes all recreation, travel, school games, practices, tournaments, races, evaluations, clinics and related events scheduled to be held in the facilities. Additionally, “field use” applications will not be processed during this time for any future events.

Friday, March 13

Salem Parks & Rec Youth Sports
All youth and travel team practices/games have been cancelled through March 27.  All City of Salem athletic facilities will be closed through at least March 30.

Salem Museum Closed
All events through the end of March are postponed until further notice.

Rotary Club Meetings Cancelled
The remaining March meetings have been cancelled. April meetings will be evaluated at the end of the month.

Kiwanis Meetings Cancelled
The next two Kiwanis meetings (March 17 and 24) have been cancelled. The March 31 meeting will be evaluated in coming weeks.

Salem City Schools Closed
Gov. Northam has closed all schools in the Commonwealth from March 16 through at least March 27. For more info, follow the school's website.

Shrine Circus at Salem Civic Center has been Postponed
Event has been moved to Oct. 30 - Nov. 1. Tickets will be honored for that event. For any questions, call the box office at (540) 375-3004.

Salem Public Library Closed March 15 through March 31
City and library administration will re-evaluate and we will resume normal operations when deemed safe to do so.

Salem Parks & Recreation has Closed the Senior Center starting today through March 27
During this time, all community activities affiliated with the Salem Senior Center are cancelled. This includes activities that are held at other venues in the city, including Salem School locations. All Senior and community trips also are cancelled during this two week period. At the end of March, we will continue to evaluate whether to extend the closure and suspension of programs.

Tonight's St. Patrick's Day festivities in Downtown Salem have been Cancelled
There are no plans to reschedule this event.

Shamrock Volleyball event at the Salem Civic Center has been Cancelled
There are no plans to reschedule this event.